Mock data
My webhook delivery failed
- Current state
- Delivery attempt recorded as failed
- Has money moved?
- The position is uncertainThe position is uncertain
What it means
SecurePay could not deliver an event to your endpoint. The underlying state is unchanged by the delivery failure.
Safe next action
- Check your endpoint's response code and signature verification.
- Reconcile from the recorded state rather than assuming the event never happened.
- Replay the delivery from the developer console once the endpoint is healthy.
What not to do
- Do not treat a missing webhook as a failed payment.
Reference to keep
The event identifier and the delivery attempt reference.
