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Mock data

My webhook delivery failed

Current state
Delivery attempt recorded as failed
Has money moved?
The position is uncertainThe position is uncertain

What it means

SecurePay could not deliver an event to your endpoint. The underlying state is unchanged by the delivery failure.

Safe next action

  • Check your endpoint's response code and signature verification.
  • Reconcile from the recorded state rather than assuming the event never happened.
  • Replay the delivery from the developer console once the endpoint is healthy.

What not to do

  • Do not treat a missing webhook as a failed payment.

Reference to keep

The event identifier and the delivery attempt reference.

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