Mock data
What is an Agreement Review?
An Agreement Review examines a recorded question using the agreement, the relevant evidence and the participants' responses.
Why it matters
Disagreements happen between honest people. A calm, recorded process is better than an argument over messages.
How it works
- 1A permitted participant raises a question about a specific responsibility.
- 2The affected amount is preserved where required.
- 3Evidence is requested and responses are allowed.
- 4The exact agreement version is examined and an outcome is recorded.
A practical example
A homeowner questions whether plumbing was completed to the agreed standard. The review examines the accepted version, the inspection record and the fundi's response before an outcome is recorded.
Common misunderstanding
A review opened is read as wrongdoing proven.
What to check before acting
- Read the exact wording of the responsibility being questioned.
- Gather the records you already hold.