Mock data
What is the Review Reserve?
The Review Reserve supports responsible access to the review process. It does not purchase a favourable outcome and is not a punishment.
Why it matters
People assume any amount connected to a dispute is a fine. Naming what the reserve is prevents that fear.
How it works
- 1The reserve is recorded separately from agreement money.
- 2It is not combined with activation, subscription, platform fees or settlement verification.
- 3Its treatment follows the recorded outcome of the review.
A practical example
A contractor raises a question about a milestone. The reserve is recorded against the review, separate from the KES 180,000 still agreement-controlled for that milestone.
Common misunderstanding
The reserve is read as a penalty or as buying a decision.
What to check before acting
- Check what the reserve amount is recorded against.
- Keep the review reference.